Terms of Service

Last Updated: October 27, 2026

1. Overview

Welcome to LuxxStep. These Terms of Service govern your access to and use of our website, online store, products, and related services. By visiting our website or making a purchase, you agree to these terms. If you do not agree, please discontinue use of our website.

2. Eligibility and Acceptable Use

By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for unlawful purposes, violate applicable laws, infringe the rights of others, or interfere with the security or operation of our services.

3. Products and Availability

We make reasonable efforts to provide accurate product descriptions, photographs, colors, sizes, and other details. Actual product colors and appearances may vary depending on your device and screen settings.

Shoe sizing and fit may vary by brand and model. Please review the available size information before placing an order.

Product availability, descriptions, and specifications may change without notice, subject to applicable law. We reserve the right to limit quantities or discontinue products where permitted by law.

4. Pricing and Payments

Product prices, applicable taxes, and shipping charges will be displayed at checkout as required by law.

You agree to provide accurate and current billing, payment, shipping, and contact information when placing an order.

Orders are subject to payment verification and acceptance. If a pricing error or other material error affects an order, we will take appropriate action in accordance with applicable law.

5. Orders and Cancellations

After placing an order, you may receive an order confirmation acknowledging receipt of your purchase request.

We reserve the right to refuse or cancel orders where permitted by law, including in cases of suspected fraud, inventory issues, pricing errors, or inaccurate order information.

If payment has been collected for a canceled order, any required refund will be processed in accordance with applicable law.

Please contact us promptly if you need to request an order change or cancellation. We cannot guarantee changes after an order has entered processing or shipment.

6. Shipping and Delivery

Orders are processed and shipped according to the shipping methods and estimated timeframes communicated on our website or at checkout.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur because of carrier operations, customs clearance, weather, holidays, or other circumstances beyond our reasonable control.

Please review our Shipping Policy for additional information about shipping fees, delivery estimates, and tracking.

7. Returns and Refunds

Returns, refunds, and eligible cancellations are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.

Please review our return policy before placing an order. For footwear returns, please follow the applicable instructions regarding product condition, packaging, and return eligibility.

Nothing in these Terms of Service limits rights that cannot legally be excluded or restricted.

8. Intellectual Property and Trademarks

Website content, including text, graphics, logos, photographs, designs, and other materials, is owned by or licensed to the relevant rights holders and is protected by applicable intellectual property laws.

Third-party brand names and trademarks belong to their respective owners. Their appearance on our website does not imply affiliation with or authorization by those owners unless expressly stated.

You may not reproduce, distribute, modify, or commercially use protected materials without appropriate authorization, exc