Return & Refund Policy
Thank you for shopping with us. We want you to be fully satisfied with every item you purchase.
1. Return Eligibility
You may request a return within 30 calendar days after you receive your order.
To qualify for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Damaged, worn, altered or missing-package items cannot be accepted for return.
2. How to Start a Return
Please contact our customer service via email to submit your return request.
Kindly include your order number and photos of the product. We will send you return instructions once approved.
Do NOT send items back without prior approval. Unauthorized returns will be rejected.
3. Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5–10 business days.
The original shipping cost is non-refundable.
4. Return Shipping Fee
Buyers are responsible for covering return shipping costs unless the item arrives defective, broken, or we shipped the wrong product.
5. Damaged / Wrong Item
If you receive a damaged or incorrect item, please send us clear photos within 7 days of delivery. We will arrange a replacement or full refund for you.
6. Sale Items
Only regular-priced items may be refunded. Sale items cannot be returned or refunded unless they arrive damaged.
7. Exceptions
Customized or personalized products are non-returnable and non-refundable.
8. Questions
If you have any questions about our return and refund policy, please contact our support team.